How do I get a replacement card?

Lost, Stolen, Expired, or Compromised Gift Cards

If you encounter issues such as a lost, stolen, expired, or compromised gift card, we can issue a replacement card, retaining the remaining balance. The original card will be immediately voided for security reasons. A $5 fee will be deducted from the card's balance to cover the replacement process.

Steps to Request a Replacement Card

1. Approval Required: Obtain approval from our customer support team before a replacement can be issued.
2. Contact Support: Use the chat icon at the bottom right of this page to reach our support team.

Important Notes

• No Additional Funds: Funds cannot be added to the replacement card's balance.
• Shipping: Replacement cards are shipped via USPS without tracking availability.

Our goal is to ensure a seamless and secure resolution to any issues with your gift card. If you need further assistance, please do not hesitate to contact us through the chat option.