Summary: After you submit a request you’ll get one of three outcomes: approved, sent for review, or unable to be completed.ApprovedYour request was approved and processing has started. Refunds retu...
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Summary: To protect your account, the portal sends a one-time passcode (OTP) that you enter to confirm it’s really you before a request is processed.You will be requested to securely submit a reque...
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Summary: If your gift card was lost, stolen, damaged, expired, compromised, or simply isn’t working, you can request a replacement through the portal.What you’ll need
Your card number / card UID.
A...
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Summary: The Refund & Replacement portal is a secure self-service tool for requesting a refund on a gift card order, or a replacement for a gift card that was lost, stolen, damaged, or isn’t workin...
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