Set PIN or Change PIN Online

Using Your Gift Card: Setting and Using a PIN

What is a PIN?

A Personal Identification Number (PIN) is a four-digit number created by the cardholder to use with plastic gift cards for in-store purchases as a debit transaction.

Setting Your PIN

• Online Activation: Set your PIN when you first activate your gift card.
• Already Activated: If your card is already activated, you can set or update your PIN when checking your balance.

Using Your PIN

• In-Store Debit Transactions: Enter your PIN during the transaction.
• In-Store Credit Transactions: You can run the transaction as credit, which does not require a PIN.
• Online Purchases: If prompted for a PIN during an online purchase, the merchant likely does not accept this card, and the transaction will not be successful.

Virtual Visa and Mastercard Gift Cards

• PIN Not Required: These cards cannot be used for in-store purchases and do not require a PIN.

Our goal is to ensure a seamless and secure resolution to any issues with your gift card. If you need further assistance, please do not hesitate to contact us through the chat option.