I am unable to check my balance

I am unable to check my balance

Troubleshooting tips if you are unable to check the balance

• Card issuer
  • Check the card to make sure it was issued by PerfectGift.com. We can only check balances for cards purchased through our site.
  • If your gift card is from another issuer, such as Vanilla Visa, you will need to go to that issuer’s site to check your balance.
  • If you have a gift card from a merchant or specific brand, such as Target or Sephora, contact that merchant directly to check your balance, or follow the directions on that card. 
     
• Activation
  • Physical or plastic cards must be activated before use. 
    • To activate your card, visit our Activate page at https://www.perfectgift.com/activate.  
  • Virtual or digital cards need to be claimed via email but do not require activation. 
     
• Correct information
  • Doublecheck that you correctly entered the UID online or the correct 16-digit card number and 3-digit CVV on the phone.

--> Visit the Check Balance page at https://www.perfectgift.com/check-balance 

Or call the number on the back of the card. 

For more information on Activation and Balance Checks:
 Checking a Balance