How do I check my balance?

NOTE: If you have a gift card from a merchant or specific brand, such as Target or Sephora, contact that merchant directly to check your balance, or follow the directions on that card.

See below for instructions for both physical, plastic gift cards as well as virtual or digital gift cards. 

FOR A PHYSICAL OR PLASTIC VISA GIFT CARD FROM PERFECTGIFT

Step 1: Have your gift card handy

Before you start, you can just refer to your Visa or Mastercard gift card, which should say perfectgift.com on it. (If it’s from another issuer, such as Vanilla Visa, go to that issuer’s site to check your balance.) 

Locate:

• The 16-digit card number on the front of the card. 
• The 3-digit security code (CVV) on the back of the card.

Step 2: Check your balance 

• Visit the Check Balance page at www.perfectgift.com/check-balance. 
• Enter your 16-digit card number (from the front of the card).
• Enter your 3-digit security code (CVV) (from the back of the card).
• Click the purple Check Balance button.

Step 3: Review your details

After submitting this information, you’ll be able to:

• See the available balance on your card.
• Only set or change a 4-digit PIN if you want to use your gift card as a debit card for in-person purchases. Otherwise, just use your gift card as a credit card. Visit the Set or Change a Pin page for more details.
• Scroll down to view your transaction history.

FOR A VIRTUAL OR DIGITAL VISA GIFT CARD FROM PERFECTGIFT

To check your balance, you need the 16-digit code as well as the 3-digit CVV.

From email:

• If you don’t have your 16-digit code and 3-digit CVV available, go back to the email you received from PerfectGift.com with your Digital Visa eGift. 
• Click the button in the email.
• Once you are on PerfectGift, enter the 4-digit code from the email.
• After signing in, you will see:
  • Card balance
  • 16-digit code 
  • 3-digit CVV
  • Transaction history

From the check balance page: 

• Visit the Check Balance page at www.perfectgift.com/check-balance. 
• Enter your 16-digit code.
• Enter your 3-digit CVV code.
• Click the purple Check Balance button.

After submitting this information, you’ll be able to:

• See the available balance on your virtual card.
• A PIN cannot be set for a virtual card as these cards can only be used online or over-the-phone.
• Scroll down to view your transaction history.
• Add to your Google or Apple wallet (if on mobile). Visit this page for more details on how to Add your Gift Card to your Google or Apple wallet.