What billing address or zip code do I enter when using my gift card online?

What billing address or zip code do I enter when using my gift card online?

When you use your prepaid Visa or Mastercard gift card for an online purchase, you may be asked to enter a name, billing address, and/or zip code. 

Good news – prepaid gift cards are not tied to specific names or addresses. This means you can enter any valid U.S. physical address (not a P.O. box). 

Billing Address Information

• Use your home address. 
  • You can use any valid U.S. physical address (not a P.O. box). However, we recommend using your current home address and zip code for the billing address. 
  • Since shipping typically requires a mailing address, using the same billing address streamlines the online checkout process.  
     
• No registration needed. 
  • A pre-paid gift card isn’t tied to a specific name or billing address.

Reasons for Declines

A transaction may be declined if:

• The merchant does not accept prepaid cards. 
  • Some online stores only accept traditional credit or debit cards. 
     
• The card balance is less than the purchase amount.
  • Visit our Check Balance page to see the available balance on your card.
    • Make sure your card has enough funds to cover the full purchase amount. 
  • At restaurants (and other establishments where tipping is common, such as nail/hair salons), cards are typically pre-authorized for 20% over the total amount in order to account for tipping. 
    • This means if your balance is less than the total amount + 20% for the pre-authorization, the card will decline. 
    • In this case, simply ask the establishment to charge a specific, exact amount (that is less than the card balance) as a credit transaction.  
       

Thank you for choosing Perfect Gift. We’re here to help.