• Why was my order canceled? plus icon minus icon
  • My Order Was Canceled — What That MeansIf your order was canceled at checkout or shortly after, this guide explains why it happens, what to expect on your statement, and what to do next.From our te... See more
  • I am not receiving a sms / text from Perfect Gift? plus icon minus icon
  • If you're not getting the one-time verification code needed to complete card setup, activate your gift, or add your card to Apple Wallet or Google Wallet, your phone or carrier may be filtering mes... See more
  • Cannot Access eGift plus icon minus icon
  • If you are having trouble accessing your eGift or if you have forgotten how to access your eGift please review the information below.  Access Your eGift - Merchant BrandedIf you were the recipient ... See more
  • Where Can I Find My Invoice plus icon minus icon
  • Corporate Partners   For corporate invoices and other order status checks, please log into your corporate portal.  The login site can be found here: Perfect Gift Corporate Login Once you are logge... See more
  • Can I cancel my order or get a refund? plus icon minus icon
  • In most cases, Gift Cards are non-refundable after they have been purchased or redeemed.Our support team can review each case individually to determine potential eligibility for a refund.   Visa an... See more
Powered by Zendesk