• Why was my order cancelled? plus icon minus icon
  •   Order Cancellation Information If your order has been canceled, you will receive an email notification promptly. Please note the following details regarding canceled orders: Reprocessing: Our ... See more
  • Cannot Access eGift plus icon minus icon
  • If you are having trouble accessing your eGift or if you have forgotten how to access your eGift please review the information below.    Access Your eGift - Merchant Branded If you were the recipie... See more
  • Where Can I Find My Invoice plus icon minus icon
  • Corporate Partners   For corporate invoices and other order status checks, please log into your corporate portal.  The login site can be found here: Perfect Gift Corporate Login Once you are logge... See more
  • I sent my card to the wrong email address plus icon minus icon
  • If you've already placed your order and mistakenly sent your egift card to an incorrect email address:   The steps to take to correct the email address and resend the eGift are listed below. Start... See more
  • Can I cancel my order or get a refund? plus icon minus icon
  • Non-Refundable Purchases: Sales of both physical and virtual gift cards are non-refundable if the card has been used by the recipient.  If the card has been activated but NOT USED, we can issue a... See more
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