Purchase or Transaction Declined

  • Troubleshooting Non-Functioning Gift Cards plus icon minus icon
    • Common Issues and Solutions Card Not Activated:  Ensure your plastic card is activated. (*Activation is not required for virtual cards.) Expired Card: Verify the expiration date to ensure the ca... See more
  • Gift Card Restrictions plus icon minus icon
    • Where and How to Use Your Gift Card   Types of Cards: Prepaid Gift Cards: Usable exclusively within the United States. Reward Cards: Valid in select countries outside of the United States. Usages... See more
  • Common reasons your gift card is not working plus icon minus icon
    • Encountering issues with your gift card or facing difficulties with its acceptance during purchases? If your card is not functioning as expected, here are some common reasons and solutions:   Commo... See more

Corporate Small Bulk Orders (up to 50 cards and value of $10,000)

Corporate Bulk Orders (50+ cards or order value $10,000+)

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