Can I change or fix an error on my Physical card delivery address?

If you realize that you placed an order for a Physical Gift Card and the address entered was incorrect, what should I do?

In many cases, we print and ship within a few hours of the order, so changing an address is not always possible.

It's recommended that you contact us immediately, providing the following information:

1. Order ID 
2. email used on the order
3. The incorrect address and the correct address

What happens after we receive your corrected address?

1. The Support Team will review the shipping method selected (FedEx or USPS)
2. The Support Team will determine whether the order has shipped
3. The Support team will attempt to cancel the order or stop the shipment if the card has yet to ship. This is never guaranteed and not always possible.
4. Depending on the shipping provider, the support team will advsie on the next steps:

• The order may be canceled, less any shipping and processing fees
• The order address may be changed if it is a FEDEX shipment, and there is sufficient time to intercept the order and make an address correction

Still need help?

Please reach out via chat or email support@perfectgift.com :

• Your order number (or the email address used at checkout)
•  The delivery method (USPS or FedEx)